Established in 1976, Hallmark Vending has grown into one of the UK’s most successful regional vending businesses. Now part of Amplifi, the smart retail and vending division of Compass Group UK & Ireland, Hallmark combines decades of local expertise with national scale, investment and data-driven capability—delivering responsive service backed by the strength of the UK’s largest food and support services business.
Hallmark Vending has an unrivalled reputation for caring passionately about our clients, by offering total flexibility to meet our clients everyday business needs, provide superb after sales service, as well as offering true value for money.
The business focuses on being an “Automatic Retailer”, thus ensuring that our offering is geared towards providing our clients and consumers with exactly what they want, when they want it and at a fair price. We are passionate about maintaining our reputation for service delivery excellence that always exceeds expectation.
The Company also has a passion for helping others and works very closely with the Point Foundation, a registered charity set up by Hallmark’s Founding Director, working in Rwanda and South Africa and near to the communities where our tea and coffee is sourced. The Company majors on environmental initiatives and leads the way in promoting and supplying ethically sourced ingredients.
Our People
Our people really are our most important asset and every one of us shares the same values and focus – to give the very best customer service we can. We are proud that we have many long standing clients, some of whom have been with us since we started the business in 1976. Client testimonials and referrals are important to us.
Ongoing training for all our staff means continual improvements that ultimately benefits our clients – we want to be the very best in what we do and commitment and investment in training is an essential part of our business.
We want our clients to have the reassurance that they are in safe hands with our teams of operators and engineers, who are fully knowledgeable about the machines they care for, as well as food handling, health and safety, food additives, allergies and even the nutritional values of the products we stock.
Our Core Values and Differentiators
- Part of Amplifi and backed by Compass Group UK & Ireland, Hallmark Vending combines local agility with national scale to deliver smart, responsive vending solutions.
- Experience – in setting up contracts of any size and complexity and then maintaining long standing working relationships, delivering real value for money.
- Passionate service culture – through our committed teams.
- Exemplary service – through efficient service delivery and attention to detail at all times.
- Leading through example – through our significant involvement with overseas communities who provide us with ethically produced products.
- Investment in our people – advancement available for all employees, where possible, we always promote from within.
- Encourage all levels of staff – to involve themselves in our Point Foundation Charity work, bringing team ethics and support into this very important area of the business.
- Investment in ongoing Training – through all levels and staff motivation with advancement available for all employees.
- Investment in IT – managing audit, create bespoke detailed Client management information, cost analysis, stock and cash control, and web based internal and external systems.
- Working with our Supply Partners – to ethically source and provide excellent quality products.
- Working with our Valued Clients – to deliver a bespoke workplace refreshment service that meets their exact requirements.